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Grab Indonesia

Client Name: Grab Indonesia

Location: West Java, Jakarta, Bali

Services Type: Circular Economy Implementation

Standards:

  • PermenLH P75/2019

Challenge:

Grab Indonesia, a leading tech company in ride-hailing and food delivery, aimed to reduce plastic waste from its delivery ecosystem as it’s one of their major scope 3 emissions. The challenge was to provide clear guidance and practical tools for merchant partners while ensuring measurable impact.

Solution:

Bestari supported Grab Indonesia by developing a comprehensive Sustainable Packaging Playbook, delivering training and mentoring for merchant partners, evaluating implementation through mystery shopper assessments, and mapping opportunities to scale sustainable packaging across the ecosystem.

Result:

The project has now entered the second cycle with Sustainable Packaging Playbook has been launched and disseminated. In this cycle, Bestari supports Grab in implementation, where the Sustainable Packaging Playbook will be actively utilized to guide merchants in their transition. The focus lies on scaling up the Green Labeling and empowering merchants through coaching and training.

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