Solution
Bestari supported Grab Indonesia by developing a comprehensive Sustainable Packaging Playbook, delivering training and mentoring for merchant partners, evaluating implementation through mystery shopper assessments, and mapping opportunities to scale sustainable packaging across the ecosystem.
Result
The project has now entered the second cycle with Sustainable Packaging Playbook has been launched and disseminated. In this cycle, Bestari supports Grab in implementation, where the Sustainable Packaging Playbook will be actively utilized to guide merchants in their transition. The focus lies on scaling up the Green Labeling and empowering merchants through coaching and training.